LANCASTER, PA (June 5, 2019) — Community Services Group (CSG), a provider of comprehensive mental health and intellectual and developmental disability services throughout central and northeastern Pennsylvania, is one of the five DecisionWise Employee Engagement Best Practice award recipients this year based on feedback submitted by the 1,600 CSG employees.
“We recognize that this line of work is notorious for burnout, so we have always put a tremendous emphasis on the care and well-being of our employees. When our staff feels fulfilled in the mission of serving the individuals in our care, they provide better services and find more meaning in their jobs,” said Susan Blue, President and CEO of Community Services Group. “This recognition validates that the steps we are taking to encourage positive morale, consistent communication from leadership, effective training and mentorship are truly paying off.”
The survey asked a series of questions focused on the meaning, autonomy, growth, impact and connection that an employee experiences as a part of their work. CSG’s employee benefits, competitive pay, appreciation from executive leadership, onboarding and mentorship were highlighted as strengths according to the anonymous DecisionWise survey results.
“We’ve been utilizing DecisionWise for three years now, and it’s been really effective in helping us measure our success with employee engagement. It has also helped us recognize key opportunities where we can grow and improve,” said Bruce Cohen, CSG Vice President, Chief Strategy and Innovation Officer. “Employee engagement is an ongoing initiative for us. The award is exciting because it recognizes both CSG’s efforts to do the right things to engage employees and the fact that so many of our employees choose to be engaged in their work at CSG!”
CSG ranked in the Large Enterprise category along with CHG Healthcare Services (physician staffing company), Crown Castle (shared communications infrastructure), Ewing Irrigation (landscape) and Greystone (finance).
For more on CSG and to learn what career opportunities are available to join the growing team, visit csgonline.org.
ABOUT COMMUNITY SERVICES GROUP
Community Services Group (CSG) provides community-based mental health and intellectual and developmental disability (IDD) services that empower individuals to reach their full potential. We use proven and innovative approaches to help other lead healthier, more independent lives. Learn more at csgonline.org.
DecisionWise is an employee engagement firm specializing in building engaged employees at the organizational, team, and individual levels using assessments, feedback, coaching and training. DecisionWise was founded in 1996 and is privately held. With offices in the United States and partner locations around the world, the company operates in over 70 countries and conducts surveys in over 30 languages. For more info, visit: www.decisionwise.com.